My new friend, Mr. Syed Asad

Syed is from here in Hyderabad. He is a Seibel software specialist, and is Chief Executive of his own company: Pivotal Communications Pvt. Ltd. You can visit his website at http://www.pivotalcomm.biz/

Syed is learning the particular program we are teaching, and will be teaching it himself in other cities in India. Brian and I are doing a "Train The Trainer" as we teach the call center employees, and Syed observes us. Next we will co-train, and the week after he will teach by himself, and we will observe. I am sure we will learn lots of things from each other.