Training class graduates

I teach two three-night classes every week, on Tuesday/Wednesday/Thursday and Friday/Saturday/Sunday from 9:30 p.m. in the evening to 6:30 a.m. the next morning. Most classes average 35 people each.

On the last day of class there is an extra one-hour session for the Tier Two call center reps and other specialized job functions.

This is my co-trainer Brian from Knoxville, Tennessee, and Meena, Ram, Roshik, Vamshi, Raja, and me. They were in "Batch Two" of the trainees.

This picture is of Padmesh the Operations Manager, Shazia the Assistant Operations Manager, and the six guys in Batch Three who stayed for the advanced training.

This is KVS Chalapathi, one of our two local trainers from Hyderabad, Brian, and the nine guys from Batch Four.

Batch Five was a smaller class, of only eightteen people, so there were only two people who stayed for the advanced session: Venkatanarasimharao (a Tier Two), Sayed (our other local trainer from Hyderabad), and Ali (a Team Lead).